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Tax Assistance

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Free Tax Preparation

AARP Foundation Tax-Aide, in cooperation with the I.R.S., N.C. Dept. of Revenue, Buncombe County Library System and Council on Aging, Inc. will again offer free tax preparations for taxpayers with low- and moderate-income with special attention to those age 60 and older. This service will be available from February 1 through April 15, at sites listed below. Both Federal and N.C. State tax returns will be electronically filed for safe and accurate preparation and faster refunds. 

Tax-Aide Sites

LOCATIONS   DAYS/HOURS
Pack Library
67 Haywood Street
Asheville, NC 28801 (Tel: 828-250-4700)
 
Because of the Covid-19 restrictions, AARP Tax-Aide will use a Drop-Off method and appointments at Pack Library. We are open only on Wednesdays, from 1pm to 5pm.
 
1. Pick-up a Tax Record Envelope with an Intake/Interview Booklet and instructions at Pack Library during library hours. (Telephone: 250-4700)
 
2. Complete the Intake/Interview Booklet by answering all questions. Then sign and date the last 3 pages. Place all your tax forms and any information relating to your tax return into the Tax Record Envelope.
 
3. Make an appointment to drop-off your Tax Record Envelope and meet with an AARP Tax-Aide volunteer. Email aarptaxaidepacklibrary@gmail.com with your name and telephone number or, on Wednesdays only between 1pm and 5pm, call (828)-747-3579. At your meeting, a tax volunteer will check all documents and give you a follow-up appointment to pick up your completed tax return and documents in 1 or 2 weeks.
Wednesdays
1:00 PM – 5:00 PM
Black Mountain Library
105 N Dougherty Street                                                                           
Black Mountain, NC 28711 (Tel: 828-250-4756)

Because of the Covid-19 restrictions, AARP Tax-Aide is changing the way you can get help with your taxes in 2021.

You will need an appointment this year to speak with a tax help aide at the library. At your appointment, you can drop off your tax documents and you’ll be given another appointment in about 2 weeks to pick up your paperwork and completed tax form.

To make an appointment at Black Mountain Library email NCVThelper@gmail.com with your name and telephone number OR call (828) 419-0030. An AARP volunteer will contact you to set up your appointment. At your appointment, a tax volunteer will check all documents and give you a follow-up appointment to pick up your completed tax return and documents in 1 or 2 weeks.
Thursdays
1:00 PM – 5:00 PM
West Asheville Library
942 Haywood Rd                                                                          
Asheville, NC 28806 (Tel: 828-250-4750)

Because of the Covid-19 restrictions, AARP Tax-Aide is changing the way you can get help with your taxes in 2021.

You will need an appointment this year to speak with a tax help aide at the library. At your appointment, you can drop off your tax documents and you’ll be given another appointment in about 2 weeks to pick up your paperwork and completed tax form.

To make an appointment at the West Asheville Library email aarptaxeswestasheville@gmail.com with your name and telephone number. An AARP volunteer will contact you to set up your appointment. If you don’t have access to email, someone at the library can email AARP for you. At your appointment, a tax volunteer will check all documents and give you a follow-up appointment to pick up your completed tax return and documents in 1 or 2 weeks.
Tuesdays
1:00 PM – 5:00 PM

Taxpayers should bring the following documents:

Because of the Covid-19 restrictions, AARP Tax-Aide is changing the way you can get help with your taxes in 2021. You will need an appointment this year to speak with a tax help aide at the library.

  • Photo I.D. for taxpayer and spouse
  • Social Security cards or equivalent for all taxpayers and dependents
  • Copy of last year’s tax return
  • Proof of health insurance coverage: Forms 1095 A, B, or C; Market Place exemption letter
  • Income documents – Forms W-2, SSA-1099, 1099-R, 1099-G, 1099-DIV, 1099-INT, W-2G, other 1099 forms, Self-employment income – 1099-MISC, and any other income
  • Brokerage statements (Form 1099-B), sale of stocks and bonds
  • Detailed list and recipients for Medical Expenses, Charitable Contributions, Real Estate Taxes, and Mortgage Interest (Form 1098), if you are claiming itemized expenses
  • Educational expenses (Form 1098-T) and student account statement from College or University
  • Bank check for direct deposit of any refund to your checking or savings account
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