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Elder Justice

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Our Elder Justice Navigator provides care consultation, resources and assistance for survivors and persons experiencing/reporting fraud, abuse, neglect, or exploitation. In-person consultaton services available by appointment at The Family Justice Center.

Our Purpose

To ensure that older adults live free from physical, emotional, and sexual abuse, neglectful treatment and misappropriation of funds and resources.  In addition to implementing the COA mission to promote the independence, dignity, and well-being of adults through service, education, and advocacy.

For more information please contact Daniel Mendez or call (828) 277-8288 Ext. 1303.

Statistics on Elder Abuse

  • With every 1 elder abuse case reported there are 13 that go unreported
  • Why individuals don’t report: embarrassment, pride, and love for the person doing the crime
  • 300% higher risk of death for abuse victims
  • 85.5% of elder abuse is perpetrated by family members- child, sibling, spouse, grandchild

Signs of Elder Abuse – What is it?

Age, gender, social isolation, diminished capacity, and level of dependence on caregivers are all substantial factors.

  • Emotional and Behavioral Signs – Fear and anxiety, isolation from family and friends, and withdrawal from normal activities
  • Physical Signs – unexplained bruises, unutusal wieght loss, unexplained sexually transmitted diseases, cuts, sores and burns.
  • Financial Signs– frequent trips to the bank, a new “friend”, unpaid bills, sudden change to

The Council on Aging of Buncombe County, Inc. has developed and implemented this policy and procedure to prohibit mistreatment, neglect, and abuse of all elders and misappropriation of elderly property.


If you suspect abuse, contact Buncombe County Adtult Protective Services at 828-250-5800.

Reporting a scam to the North Carolina Attorney General’s Office: 877-5-NO-SCAM

Call the Elder Justice Navigator for more information on assistance with filing police reports, navigating the court system, and for more community resources.

(828) 277-8288 Ext. 1303.

Funding comes from the Community Care Foundation of Western North Carolina’s Women for Women grant.

*Programs and services require an in-home assessment.
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