TITLE:       Executive Director         

Full-Time Exempt

Competitive Benefits Package


General Description:

The Executive Director (ED) oversees all activities of the Council on Aging of Buncombe County (COABC).  ED works with the Board of Directors to assure the mission and goals of the Council are implemented effectively and fairly with the highest level of professionalism.  The ED provides the COABC Board of Directors and the staff with a dynamic, clear vision for meeting the strategic objectives of the organization.  ED will ensure the organization operates in a financially, programmatically and legally sound manner.  ED will supervise the staff supporting the work of the COABC. 


Reports to:

Board of Directors: Executive Committee is responsible for the annual performance review of ED.


Major Responsibilities:


  • Leadership/Vision:  Applies knowledge of past trends, current aging demographics and best practice models to the creation of a dynamic and relevant vision for aging services in Buncombe County.  Brings leadership and flexibility to ongoing strategic planning with the staff, the Board of Directors and to Buncombe County aging services. Provides one-year operational plans with metrics, and works with the Board of Directors on developing a long-range, three-year plan.


  • Program Development and Service Delivery:  Researches, assesses, and evaluates community needs in collaboration with stakeholders.  Develops new programs as needed and seeks to fully coordinate existing programs to address identified needs.  Leads design of service delivery and supervises staff in day-to-day coordination.  Facilitates and leads implementation of plan to develop the Active Aging Center with community partners.


  • Financial Management:  Recommends an annual budget for Board approval and continually reviews the organization’s financial resources within those budget guidelines according to current laws and regulations.  Utilizes a diversity of funding for the organization’s sustainability and growth.


  • Human Resources Management:  Effectively recruits and manages COABC staff members following current human resource laws and regulations; works with staff to facilitate an environment in which staff have an opportunity to grow professionally; allocates staff resources to meet the goals of the organization; establishes an environment that enhances a positive self-image for staff and service recipients; serves as role model for staff in working effectively with volunteers, community members, donors, and other aging service agencies.


  • Community and Public Relations:  Acts as lead spokesperson for the COABC.  Consistently presents Council’s mission, programs and services in a positive manner and thereby builds community awareness and support of the Council’s important role in the community.  Strengthens role of COABC as county’s focal point for information and resources for older adults.  Knowledgeable of local and state Aging network; leads collaborative efforts effectively.


  • Information Management:  Improves access to information for older adults and their families by building a well-coordinated information system.  Provides leadership in the collection, coordination and dissemination of information regarding aging services, public policy, research, best practices and linkages with other information resources.


  • Advocacy:  Maintains knowledge of pertinent issues and advocates effectively at the local, state and national levels.  Has skills necessary to build and support effective legislative, programmatic, and individual advocacy networks to address aging issues.


  • Fundraising:  Plans and implements fundraising activities including research of funding sources and requirements, establishes strategies for approaching funders, submits grant proposals, implements special events, and cultivates individual donors.  Works with the Board of Directors and supervises the COA staff in accomplishing annual goals.  ED also administers fundraising records and assures compliance with funding requirements and documentation.


  • Other duties and responsibilities identified as assigned by the Board of Directors.




  • Demonstrates positive, professional leadership in a dynamic environment using innovative approaches to achieve goals.

  • Has knowledge of Home and Community Care Block Grant requirements and program standards.

  • Has knowledge and experience in aging services, with particular preference given to experience and knowledge of services in Western NC.

  • Has vision for the organization and can communicate and implement that vision effectively.

  • Demonstrates effective networking and collaboration with a wide variety of individuals, including older adults, community members, non-profit agencies and other service providers for older citizens and other community stakeholders.

  • Acts with integrity, good judgment, fairness, respect and maintains confidentiality.

  • Utilizes strong management and organizational skills with a proven capability for handling multiple tasks with ease.

  • Possesses excellent communication and interpersonal skills necessary to support the work of the organization.

  • Skill in creating and managing budgets/financials.

  • Demonstrates knowledge in grant writing and grant management.

  • A Bachelor’s Degree and relevant experience in human services management is required; Master’s degree in human services field is strongly preferred.




Demonstrated knowledge of and experience with aging issues, information/programs, state/federal policies, services and existing community network.  Proven ability in successful coalition building/collaboration and financial management.  Must possess ability to identify gaps in services and to problem solve effectively in meeting community needs.  Has worked successfully with older adults, non-profit agencies, community leaders, policy makers and elected officials.  Possesses excellent verbal/written communication skills, as well as interpersonal skills.  Strong organizational and human resource management skills.

Please submit salary requirements, cover letter, resume, and 3 references to shielam@coabc.org by Friday November 22 at 5pm.  Applications without cover letter, resume and references will not be considered. 

T: (828) 277-8288

F: (828) 277-8299


9:00 AM-4:30 PM


© 2020 The Council on Aging of Buncombe County.