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The Benefits Enrollment Specialist meets individuals over the phone, one-on-one by appointment, and continues to assist with eligibility, applications, and follow-up. 

To make an appointment for an initial assessment and screening, please call 828-277-8288 ext. 1314 or email  vanceg[at]

Items to Bring to Your Appointment:

  • Proof of identity (driver’s license, passport, Social Security card)
  • Proof of NC residence (utility bills, lease agreement, voter registration card)
  • Birth certificate or other proof of citizenship/alien status
  • Employment and income information (paystubs, W-2 forms, wage, or tax statements)
  • Current financial statements from other sources of family income, such as social security, retirement benefits or pensions, veterans benefits, SSI, child support, or other sources
  • Most recent financial statements from financial institutions (bank statements)
  • Social Security card
  • Medicare card
  • Copies of all medical and life insurance policies
  • List of all cars, trucks, motorcycles, boats, etc. that you or anyone in your household own, including the year, make, and model for each item.
  • A list of all the real property you own
  • For applicants who are not U.S. citizens, proof of residency status
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